What is KYC and the procedure to comply with KYC?

KYC (Know Your Customer) is a verification process that MoonX users have to comply with.

KYC is done as a measure to avoid:

• Anti-Money-Laundering
• Counter-Terrorism-Financing
• Other legal risks

The KYC Verification process follows following steps:

Level 1 (Identity verification):

Step 1: Go to [Account Verification] tab on your exchange account

Step 2: Click on [Verify]

Step 3: Fill the fields in [Name and Contact] section 

Step 4: Fill the fields in [Identity Verification] section by uploading Passport Copy and your selfie

Step 5: Click on [Confirm] button

Note, once Level 1 verification is done and approved by the platform admin, Level 2 link will open

Level 2 (Address Verification):

Step 1: Go to [Account Verification] tab on your exchange account

Step 2: Click on [Verify] against Level 2 

Step 3: Fill the fields under [Address verification] section

Step 4: Upload Address Proof document

Step 5: Upload Residential Permit document

Step 6: Click on [Confirm] button

Note, The processing time of KYC Verification can take up to 2 days.

Once you pass the KYC Verification, for both Levels, we will email you. If you did not pass the verification, please follow the prompts in the notification email to update or submit additional KYC information.