KYC (Know Your Customer) is a verification process that MoonX users have to comply with.
KYC is done as a measure to avoid:
- Anti-Money-Laundering
- Counter-Terrorism-Financing
- Other legal risks
We have three levels of KYC verification:
| Digital Asset |
Level 0 (Register on the platform) |
Level 1 (ID Proof Submitted and verified) |
Level 2 (Address Proof Submitted and Verified) |
|---|---|---|---|
| MM | 40000 | 2000000 | 8000000 |
| BTC | 0.25 | 10 | 50 |
| ETH | 10 | 500 | 2000 |
| USDT | 2000 | 80000 | 400000 |
| BCH | 8 | 320 | 1600 |
| LTC | 40 | 1600 | 8000 |
The KYC Verification process follows following steps:
Level 1 (Identity verification):
Step 1: Go to [Account Verification] tab on your exchange account
Step 2: Click on [Verify]
Step 3: Fill the fields in [Name and Contact] section
Step 4: Fill the fields in [Identity Verification] section by uploading a government issued ID and your selfie and click on [Submit] button
Note, once Level 1 verification is done and approved by the platform admin, Level 2 link will open
Level 2 (Address Verification):
Step 1: Go to [Account Verification] tab on your exchange account
Step 2: Click on [Verify] against Level 2
Step 3: Fill the fields under [Address verification] section and click on [Submit] button
Note, The processing time of KYC Verification can take up to 2 days.
Once you pass the KYC Verification, for both Levels, we will email you. If you did not pass the verification, please follow the prompts in the notification email to update or submit additional KYC information.